The Work
Who we work with
At the strategy and business model level, we work with Boards and C-Suite executives. At the project level, we work with innovation and design teams, digital and major project teams and operational leaders across multiple industries. The majority of our work is done in Australia and South East Asia but we also work in the U.S.A.
Below are some examples of our work. We are happy to provide references of our work and people you can chat to, to get a first hand client perspective.
Developing Customer Centric Strategies & Capabilities
‘IAG by Design’, a human centered customer approach to innovation and business transformation.
“Inspirate have played a key role in helping build the human centered design movement in IAG. As lead facilitators of our human centered design (HCD) bootcamps. They have expertly introduced the concepts of HCD along with the mindsets required for our people to think, act and begin to solve problems like designers. Their team has a unique capability and skillset to intuitively understand the needs of a room full of people (40x+), often introducing a pause to reflect at exactly the right moment to bubble up concerns and facilitate great group conversations which builds rapid understanding and learning. The team has also provided expert coaching and mentoring to our people on their ‘real world’ projects. They are absolutely fantastic to work with and I can’t recommend her highly enough.”
Pete Healy – Strategic Designer – Human Centered Design Capability Build Program
Embedding Customer Centric Strategy at RMIT University.
“The Inspirate Team are one of a kind, their ability to bring clarity to complex situations is second to none. Their team brings a beautiful balance of empathy and understanding coupled with fierce business that champions and stretches the organisation yet also delivers a strong commercial outcome. Every time I have worked with Inspirate I have walked away feeling inspired, valued and encouraged. I would trust the Inspirate team with any organisational challenge and look forward to working with them again in the near future.”
Helen Whitehead, Senior Manager Design and Lean, RMIT University
Executive Visioning and Strategy Workshops for Lendlease
“Inspirate have a great working style which is fundamentally based around collaboration, a strong work ethic and a willingness to get ‘in the trenches’ with their customers. They spend a lot of time actively listening and rather than impose a preconceived view on how things should be done, they respectfully challenge people’s thinking and where appropriate add smarts and input into the discussion. One of their main strengths is innovation and disruption.”
Brian Long, Global Head of Environment, Health and Safety Lendlease
Strategy and Innovation at Macquarie Bank
“Inspirate worked with us at St George initially on a specific innovation project in relation to building marketing leading Equities capability and following this worked with the broader Executive and Leadership Teams specifically around innovation. They have facilitated and delivered keynote presentations for the Macquarie leadership group and also run a number of Think Tank sessions for our top team to drive strategic thinking and innovation across our business. In addition Michele has developed and facilitated our external client advisor conference twice and was rated excellent by 89% of the attendees and very good by the remainder making her our highest rated facilitator and presenter ever.”
Carolyn Colley, Executive Director
